Effective Date: 25th June 2024
ESE Care Pty Ltd (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information about you in the following ways:
Enquiry or Contact Form
When you contact us through our enquiry or contact form, we collect your name, email address, phone number, and any other information you choose to provide.
Referral Form
If you are referred to us through a referral form, we collect your name, contact details, and any relevant information provided by the referrer.
Participant Intake Form
When you complete a participant intake form, we collect your name, contact details, health information, and other relevant information necessary to provide our services.
Cookies
We use cookies to track website performance and analyze visitors. Cookies help us understand how you use our website, improve our services, and provide a better user experience.
2. Use of Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide customer support.
- To process referrals and participant intake forms.
- To deliver and manage our services for people with disabilities.
- To analyze website performance and improve our services.
- To comply with legal obligations and regulatory requirements.
3. Disclosure of Your Information
We may disclose your personal information in the following circumstances:
- To our employees and contractors who need the information to perform their duties.
- To third-party service providers who assist us in delivering our services.
- To comply with legal obligations, including responding to lawful requests and court orders.
- With your consent or as otherwise permitted or required by law.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use various security measures, including encryption and access controls, to safeguard your information.
5. Your Rights
You have the right to:
- Access your personal information and request corrections if it is inaccurate.
- Withdraw your consent to the collection and use of your information, subject to legal and contractual restrictions.
- Complain about a breach of your privacy rights to the relevant regulatory authority.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised policy will be effective as of the date it is posted on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us here.
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your personal information as described herein.
This Privacy Policy was last updated on 25th June 2024.
